Challenge
During the design of the Epell infrastructure, the client requested special attention to ensuring the 24/7 availability of family support services, guaranteeing uninterrupted and continuous operation, which is essential in modern public administration.
One of the main objectives of the Epell infrastructure is to support efficient administration, with a particular focus on government offices and the magyarorszag.hu and mo.hu websites. The system employs an integrated approach that enables seamless collaboration across different platforms. This not only provides convenience for users but also significantly enhances the efficiency of administrative processes.
For government service centers, the infrastructure ensures quick and reliable data access, enabling staff to promptly respond to clients' questions and requests. During online transactions, the system optimizes the user experience, providing fast response times and an intuitive interface.
How we helped?
- Planning
- Comprehensive infrastructure planning, including capacity planning and security considerations.
- Development Environment Setup
- Installation and customization of Siebel CRM.
- Implementation
- Establishing the necessary hardware and software environments based on project plans, including server, database, and network component configuration. Installing, configuring, and testing each component.
- Optimization
- Fine-tuning the system based on actual user load for performance optimization.
- Database Design and Creation
- Database design focused on handling large data volumes, fast access, and high availability requirements.
- Strong Encryption
- Compliance with high-level security requirements and legal standards.
- High-User System and Cluster Solutions
- Implementing cluster solutions to ensure system flexibility and high availability.